We are pleased to say we will be re-opening on December 2nd. We’re really looking forward to welcoming you all back.
OUR COVID-19 RESPONSE
We have completely re-planned the Cross Keys to adapt to the effects of this virus. Here is a guide to the main changes we have made, bearing in mind that there may be further adjustments as we respond to government guidance over the next few days and weeks.
Our staff will fill in a health questionnaire before starting work. We won’t allow anyone with any Covid-19 symptoms to start a shift and we will check that the correct self-isolation procedures are followed. All staff will have the appropriate personal protection equipment in line with government guidelines and will have been trained in the new service techniques to meet health & safety standards.
TEMPORARY OPENING TIMES
We will be open from Monday - Thursday 4pm – 10pm
Friday 4pm - 10pm
Saturday 12pm – 10pm
Sunday 12pm - 10pm
Food will be served evenings only Monday - Friday 4pm - 6 pm - Bargain Bar Menu 6pm - 9pm Main Menu
Sunday 12 - 6pm Bargain Bar Menu, Sunday lunch will be served 12pm - 3 pm
Take away menu available throughout please ring the pub 01963 240473 or email email@example.com
The bar is closed. Customers will be asked to remain seated at their tables. We are operating table service only throughout the pub. So there will be no need to approach the bar. We will serve meals from our menu, you will need to order a meal to be able to order a drink.
BOOKING A TABLE FOR FOOD
You will need to book a table in advance. Food service is indoors in our front bar restaurant or in the function room with doors open onto the garden (weather permitting).
We ask that once you arrive you do not move around the pub and remain at your allocated table where you will receive full waiting service for food and drinks.
BOOKING: Please contact us by email: firstname.lastname@example.org telephone:01963 240473
We have made some quite big changes to our furniture layout to increase the gaps between groups and to meet Government advice. We have done it in a way which we hope maintains a great atmosphere and we have done our best to get around the challenges of working in and old and historic building. There will be some circulation areas where it will be difficult to avoid getting close to each other and we just ask that everyone uses common sense and maintains a great sense of humour!
We have added furniture outside with shelter wherever possible.
We will carefully control the number of people in the building and have new hosting arrangements so that we can control movement on the floor and help our customers through these changes and manage any stresses and strains.
Clearly even more important than ever, we will have front of house cleaning staff on duty all through service wiping down surfaces and providing hand sanitiser for customers and staff. Hand sanitiser stations will be placed around the property so that they can be used easily.
Check in and out will be changed to minimise the need for personal contact.
Room guests will be provided with a continental breakfast which they will need to order the night before. Although the kitchen is closed to the general public on Monday and Tuesday there will be a limited evening menu available for room guests.
Our campsite can be booked as usual from our website page or by phoning or emailing us. We welcome all our guests to join us in the pub for food and drink. Evening meals and Sunday lunch should be booked in advance or on arrival at the campsite reception.
Shower and toilet facilities will be open with a one at a time system in place.